We look forward to helping you with product questions and choosing the Life at Hand® system that’s right for you.
Please reach us here!
For specific questions or comments about the Life at Hand® Organizer email mary@lifeathand.com
For technical assistance with your system CD or USB flash drive email support@lifeathand.com
For gift certificates, refunds, or returns call Customer Service 1-800-984-7710 or email info@lifeathand.com
To order a product by phone call Customer Service at 1-800-984-7710
For all other information email info@lifeathand.com
Customer Service 1-800-984-7710 or email info@lifeathand.com
Answers to Frequently Asked Questions
Prepario Products, LLC offers a 30-day unconditional satisfaction guarantee for a full refund on merchandise accompanied by the original receipt within 30 days of purchase. If merchandise was paid for with a check, cash will not be issued for ten (10) days. Otherwise, the refund will be made in the same form as the purchase. Please call Customer Service 1-800-984-7710 to obtain a return authorization number and instructions for mailing your return.
Can I order Life at Hand® organizing products online?
Yes, visit www.lifeathand.com.
I am having difficulty with my electronic version. How do I get technical support?
Please e-mail support@lifeathand.com.
Is the information on my USB flash drive encrypted?
Yes, if you have followed the set-up instructions correctly.
Do you offer gift certificates?
Yes, you may purchase a gift certificate online at www.lifeathand.com or call 1-800-984-7710.
Can I order replacement forms and adhesive file labels?
Yes, contact Customer Service at 1-800-984-7710 or visit www.lifeathand.com.
Can I order a replacement manual?
Yes, contact Customer Service at 1-800-984-7710 or visit www.lifeathand.com.
Can I order the instructional CD that has the form templates without buying the Life at Hand® Organizer?
We offer either a CD or a USB Flash drive version of the Life at Hand® organizing system, which includes the handbook, organizer, and information regarding forms and resources. To order the Life at Hand® system in either format, please contact Customer Support at 1-800-984-7710 or visit lifeathand.com.
If your question is not addressed above, please feel free to email us at info@lifeathand.com